PAUL T Sii

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Verified Reviewer

Headlights I bought for my raptor did not have sequential turn signals as advertised and park lights did not stay lit as advertised

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The company is bait and switch And don't care what the customer after the sale.do not purchase from them .
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Loss:
$950
Cons:
  • Do not function as advertised

Preferred solution: Full refund

Darhyl P

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Industry, California

Spyder Halo headlights for my GMC Yukon Danali passenger side Halo not working

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Spyder Auto - Spyder Halo headlights for my GMC Yukon Danali passenger side Halo not working
Spyder Auto - Spyder Halo headlights for my GMC Yukon Danali passenger side Halo not... - Image 2
Spyder Auto - Spyder Halo headlights for my GMC Yukon Danali passenger side Halo not... - Image 3
Spyder Auto - Spyder Halo headlights for my GMC Yukon Danali passenger side Halo not... - Image 4
After installing the headlights, one of the halos on the passenger side would not light up. I should have tested before I installed them, drivers side works and looks great, I was truly disappointed when the passenger side didn't, I felt like someone had stolen my Christmas.
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Pros:
  • Look great
Cons:
  • Quilty control

Preferred solution: A passenger side headlight that works.

User's recommendation: Don't assume that the lights work O should have tested with a 12 volt test set up before I installed

Tracy W Erj

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Verified Reviewer
| map-marker Wesley Chapel, Florida

Return

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carid told me to order the part but it was wrong part, returned and carid said part was broken but spyder said they have had no communication from carid regarding return. spyder actually helped me.
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User's recommendation: dont order spyder parts from carid, find another vendor

Anonymous
map-marker Gallatin, Tennessee

Did not receiver promised first responder discount

I completed the first responder discount form and met the criteria. The email said Id receive a link . That was on Feb 13th. Now my items of Spyder attire are selling out do I had to order . No PHONE NUMBER FOR SPYDER CUSTOMER SERVICE? PAY SOMEBODY TO ANSWER THE PHONES.
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User's recommendation: Do not do business with Spyder

Leon J Kwf
map-marker Atlanta, Georgia

Wrong item received

Spyder Auto - Wrong item received
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Spyder Auto - Wrong item received - Image 3
Spyder Auto - Wrong item received - Image 4
I purchased some headlights through eBay and I've been waiting on a return label to send these headlights back because the seller sent me the wrong headlights.
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Bothell, Washington

Checking the Warranty on my Headlight Purchase

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All I wanted to do was find out about the warranty on my headlight purchase. The worst customer service of my life. They asked me for my date of birth, credit card info, address. Not one question about the headlight. They said they needed all that information for verification purposes. The headlights I bought are beginning to fog up and water is accumulating inside. Not a good product.
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User's recommendation: Don’t trust this company

Anonymous

Questions regarding installation of the headlights

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Yes, they finally reach out to me. I got the problem resolved. I was just confuse on the installed. After that it was worth my time.
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User's recommendation: Just keep messaging them.

Anonymous
map-marker Los Angeles, California

Unhappy

Hi i bought halo projection headlights from your company not even a year ago for my 2004 silverado extended cab and the lens on them look absolutely terrible they look like they are the biggest piece of crap ive ever bought is there anything you guys can do about it im not sure the name these were ordered under since my girlfriends sister ordered them for me
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Billy N Ytf

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Verified Reviewer

Bad product received

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Never agaim will I buy spyder products, noone will warranty ur items they tell us to call u,u in turn say no call them my headlights can't be used especially during g the next world of wheels im afraid ill lose sponsors due to not entering but with your products falling apart I cant risk entering my truck Ridiculous everyone at world of wheels will be notified why im not entering, i went out on a line and tried ur lights , lesson learned
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Loss:
$250
Pros:
  • Price
Cons:
  • Fall apart

Preferred solution: Deliver product or service ordered

User's recommendation: spyder does not warranty products be careful

Kris D Fkb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

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The headlights i was sent are the wrong headlights EVERY NUMBER I CALL IS OUT OF SERVICE WHAT KINDA PLACE IS THIS???
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Loss:
$275
Cons:
  • No number is in svc

Preferred solution: Full refund

Anonymous
map-marker Pioneer, California

No spark issue

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Had a blown head gasket cause of a random misfire so replaced head gasket timing belt and water pump was bad all timing marks are good but still can't get spark have replaced nurmius sensors including crankshaft sensor and even tried a different distributor but still can't get spark.
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